St. Helena Recovery Center, Napa Valley Drug Rehab
800.454.4673

FAQ

My insurance doesn’t cover your drug and alcohol program. Can treatment payments be made by me or my family?

Our professional staff will work with you on payment options available through a third party resource. Our financial counselor will assist you with your insurance and may also offer in-house financing options upon approval.

Does your program accept Medi-Cal?

Medi-Cal may only cover detox services and not further treatment levels on our campus. However, each person is encouraged to work with their local Medi-Cal treatment provider for authorization of services at St. Helena Recovery Center.

How structured is your drug and alcohol program?

At the St. Helena Recovery Center, our program is comprised of a daily 15-minute spiritual guidance for all faiths, lectures, individual counseling sessions, small group therapy, educational videos, fitness and outdoor activities, meal times and breaks. In the evenings, you have free time for fellowship, homework assignments and relaxation in addition to regular 12-step meetings.

Will I have roommates?

All of our rooms are dual occupancy. You will have a same gender roommate. We will appropriately assign you a roommate that falls within your peer group.

Are electronics such as cell phones and laptop computers allowed?

Personal electronic devices are not allowed for the first 10 days of the program.  After successful completion of the first 10 days, personal electronic devices are allowed to be used during non-treatment hours. However, we know from decades of experience that when clients with drug and alcohol dependency are removed from everyday responsibilities and trigger points, they are able to concentrate their effort on the physical, psychological, social and spiritual aspects of the disease of addiction. Internet access is available for use during free time. There are also phones on-site for you to use during non-treatment hours.

When can I receive phone calls and messages?

There is a confidential method for you to receive phone messages. Upon your admission to the St. Helena Recovery Center, this process will be explained to you by a member of the staff. There is also a phone available to you with free access to in-state California numbers.

Can I have visitors?

Prior to any visit, visitors are asked to refrain from using alcohol or illicit drugs for at least a 24-hour period. Our weekend visiting hours are:

SATURDAY
Our Family Program begins at 10:30 A.M. and runs through 3:00 P.M. Visiting Hours are from 3:00 PM – 5:00 PM.  Clients are allowed visiting hours after 10 days of treatment, however, those participating in our family program lifts the 10 day restriction.

SUNDAY Visiting Hours are from  12:30 P.M. – 6:00 P.M. Clients are allowed visiting hours after 10 days of treatment, however, those participating in our family program lifts the 10 day restriction.

What will I be given for drug and alcohol detox?

After evaluation by the St. Helena clinical team, an individualized care plan is determined based on the quantity and classification of drugs and alcohol used as well as the duration of use. Our experienced doctors prescribe the latest therapies for safe and comfortable detoxification in a medically supervised setting.

How long will I be in drug and alcohol detox?

While lengths of stay vary by individual, you’ll stay 2 to 5 days on average for the acute phase of the withdrawal period. All detox takes place separately from the Recovery Program and is coordinated in partnership with St. Helena Hospital. Medical detox is billed separately from the Recovery Program.

Can I smoke or chew tobacco while in treatment?

Because we care about your health, tobacco is discouraged, however it is allowed only at designated areas on-campus. Smoking near the campus is difficult to access and is discouraged. Tobacco replacement products including nicotine patches, gum and lozenges are provided free of charge to you.

My family just doesn’t understand my addiction.  What education is provided for them?

St. Helena Recovery Center offers a six-week series to educate family members about the disease of chemical dependency and how it affects the family. The sessions provide timely and enlightening information about dealing with an addict who is undergoing recovery and how family members can embark on their own recovery process. The six-week series occurs on Saturdays at St. Helena Hospital from 10:30 A.M. to 3 P.M.

See Visiting Hours and Passes

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Success Stories

Success Stories
I am so grateful for this opportunity. I know this experience has changed my life and the lives of my family. The counseling staff works wonderfully as a team. I've received something from each counselor Read More>>
St. Helena's staff treated me with dignity. I felt safe and well-informed through Dr. Hambrick and Dr. Arlene Taylor's powerful, informative and educational lectures. Read More>>